Get Rid off Pending Email Warning - Microsoft Dynamics CRM
Problem This is really weird when you login into MSD CRM and you came across with following screen. Reason This happen when you are sending email using workflow and the email stuck with status Pending Send Resolutions Following are three resolutions to this issue: Go to Settings > Email Configurations > Mail Boxes and open Mail box ( that don't have approved email address and didn't test run ), then from Ribbon, Approve Email Address and after that click on Test Run , You will see prompt coming from CRM, check the box click Ok . Create an on-demand workflow, to change the status of Pending Send email messages to some other status, say Canceled. And run this workflow from advanced find against those emails that are set to Pending Send Go to Advanced Find , Look For Email Message and Query for Status Reason equals Pending Send, click Results and then delete all message with Pending Send Status After following any aforementioned step you'